About Capital Index
Capital Index was founded in 2014 and it is incorporated in Australia (ACN: 602584887). However, it originates from Cyprus and the Australian – Capital Index Pty – is a wholly owned subsidiary of the Capital Index (Cyprus) Ltd. Moreover, Capital Index Pty is a corporate authorized representative of Finsa Pty Limited.
Finsa Pty Limited is regulated by the Australian Securities and Investments Commission (ASIC) and operates under the AFSL 422661, which effectively makes Capital Index an ASIC regulated broker in Australia.
Although Capital Index is a relatively new broker, it has made a great start and attracted a lot of retail and institutional clients in from the Australian market. Over the past year, it gained the trust of retail traders by offering top of the line customer service and one of the best order execution records in the Forex industry.
Capital Index Review: Pros and Cons of Capital Index
- Capital Index is regulated by the Australian Securities and Investments Commission (ASIC)
- Servers are hosted in LD4 and NY4 Data Centers that gives one of the fastest order execution in the industry
- Requires no minimum deposit to open the Classic account
- 200:1 leverage on Advanced and Pro accounts
- Only offers MetaTrader 4 platform and not cloud access. But, does offer mobile apps for Android and iOS devices.
Capital Index Review: Trading Services
As a relatively new Forex broker in Australia, Capital Index has structured its trading accounts to cater to both new and experienced Forex traders. Currently, they offer three different types of accounts that caters to the different type of needs from a range of traders.
The first type of account offered by Capital Index is the Classic account that offers fixed spread to customers. The Classic account is for entry level traders and comes with almost a barebone feature set and only 100:1 leverage. But, the Classic account has no minimum deposit requirement, which is pretty nice for beginner traders.
On the other hand, its Advanced account offers much better leverage, 200:1, and comes with support for VPS trading, the option to place trades over the phone, and users can still enjoy minimum Forex trade size of only A$0.20.
In contrast, the Pro account requires the minimum trade size to be at least A$0.50 while offering same leverage, 200:1.
Both the Advanced and Pro account types come with variable spreads, where minimum spreads are likely to remain around 1.2 and 0.9 pips, respectively. Compared to that, the Classic account is a fixed spread account where minimum spread would be 2 pips on pairs like the EUR/USD.
Capital Index Review: Trading Platforms
Capital Index is a traditional MetaTrader 4 based broker and currently only offers the MT4 platform for Windows desktops. Customers of Capital Index can also download the MT4 mobile trading platform on their Android and iOS devices in order to access their Forex account on the go.
Although Capital Index does not offer any other platform besides the popular MT4, it does offer the few plugins to amply the features of the built in MT4.
For example, Advanced and Pro account holders can easily sign up for a secure VPS for hosting their trading account in the cloud. The VPS options available at Capital Index start from only $10 per month. This way, they can keep their trailing stops active even when their personal computer is turned off.
Based on our research regarding the major Forex brokers around the world, we have found the speed of trade execution of Capital Index to be at 95 percentile rank. Which means, Capital Index’s speed of trade execution is better than 95 percent of the Forex brokers.
Capital Index Review: Customer Support
Capital Index has an office in Australia, and customers can easily avail customer support by calling their Australian listed number (+61 2860 78840). However, on their website, they only listed the address of their headquarter in Cyprus.
Besides calling, customers can also send email to their customer support at firstname.lastname@example.org
During the our research for this review, we also found that Capital Index has a live chat option listed on their home page, but not on every page of their portal.
Capital Index hosts its MetaTrader 4 servers in UK and US based LD4 and NY4 data centers, respectively. These two data centers are known to handle the majority of the world’s global currency transactions. Hence, Capital Index users would benefit greatly in terms of faster order execution as the MT4 server is located in the same data center with other large scale banks and financial institutions.
Being a new broker, they would be more eager to attract and retain clients compared to more established brokers in the Australian market. If you are looking for a small, but well regulated broker, that targets few key niche markets, Capital Index could be a great choice.